SHIPPING TERMS

 

We ship worldwide from our warehouses in Moscow / Russia (non-EU country). 

Please read the shipping terms and customs policy carefully before placing your order.

 

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Shipping to Europe

DHL Express: 2-4 business days, 30 EUR
 

Customs duties and taxes are not included. You will need to pay additional local taxes at the time of delivery of your order.

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Shipping to USA

DHL Express: 2-4 business days, 35 USD

 

Taxes and customs duties are included.

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Shipping to UK

DHL Express: 2-4 business days, 30 EUR

 

Customs duties and taxes are not included. You will need to pay additional local taxes at the time of delivery of your order.

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Shipping to Australia

DHL Express: 2-4 business days, 35 USD

 

Taxes and customs duties are included.

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Shipping to Russia and the CIS

DHL Express: 1-2 business days, 5 USD / 20USD

 

Taxes and customs duties are included.

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Shipping to All other countries

DHL Express: 2-4 business days, 30 EUR
 

Customs duties and taxes are not included. You will need to pay additional local taxes at the time of delivery of your order.

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PLEASE NOTE 

The shipping cost and customs duties is non-refundable for returns

We're unable to cancel an order once it has left our warehouse

 

 

ORDER PROCESSING TIME

If the product is in stock, the package will be sent to the customer within 1-2 business days.

If the Customer has place a pre-order for the product, the package will be dispatched within 1-2 business days from the moment the goods arrive at the warehouse. The date of arrival of the goods at the warehouse is indicated in the conditions of pre-order in the description of the goods.

If the Customer has placed an order for several products, where at least one of the items is on pre-order, then the parcel will be sent to the Customer when the pre-ordered product arrives at the warehouse. 

 

 

TRACKING NUMBER

After sending the parcel, we will send tracking number to your email address. 

If you have not received an order confirmation or tracking number from us, please check Spam folder or contact customer support at sales@thebazilika.com