Delivery time 2-4 business days (excluding the day of dispatch, weekends and holidays)
Delivery times is approximate.
PLEASE NOTE, THAT THE PRICE OF GOODS ON THE SITE DOES NOT INCLUDE CUSTOMS DUTIES. This means that your shipping costs may be increased by paying additional customs fees.
CUSTOMS DUTIES ARE SET BY THE CUSTOMS OF THE DESTINATION COUNTRY and the amount of duties varies from country to country.
The BAZILIKA has nothing to do with customs payments in the destination country.
Payment of any duty and import tax is the responsibility of the recipient which is collected at the time of delivery.
PAYMENT OF CUSTOMS DUTIES
It is easy to pay customs fees. After delivery to the country of destination, you can pay the tax by following the link that you will receive via SMS from DHL along with your invoice number. All you have to do is pay your tax online. You do not have to communicate with representatives of the customs service, as the tax amount is calculated automatically.
IF THE PARCEL WAS SENT, THE ORDER CANNOT BE CANCELED ACCORDING TO THE RULES OF INTERNATIONAL TRANSPORTATION AND CUSTOMS REGULATION.
If you want to cancel an order, please let us know immediately before sending it. As after signing the transport-accompanying documents and sending the parcel to the courier, we will not be able to cancel your order due to the rules of international transportation and customs Declaration.
IF THE CUSTOMER REFUSES TO RECEIVE THE PARCEL, THE PARCEL WILL BE RETURNED TO RUSSIA AND THE CUSTOMER WILL NEED TO PAY CUSTOMS DUTIES FOR RE-IMPORT TO THE RUSSIAN CUSTOMS
For all questions related to customs payments, please contact your local DHL office or customs office in your country.
ORDER PROCESSING TIME
If the product is in stock, the package will be sent to the customer within 1-2 business days.
If the Customer has place a pre-order for the product, the package will be dispatched within 1-2 business days from the moment the goods arrive at the warehouse. The date of arrival of the goods at the warehouse is indicated in the conditions of pre-order in the description of the goods.
If the Customer has placed an order for several products, where at least one of the items is on pre-order, then the parcel will be sent to the Customer when the pre-ordered product arrives at the warehouse.
After sending the parcel, we will send tracking number to your email address.
If you have not received an order confirmation or tracking number from us, please check Spam folder or contact customer support at email@example.com