Return and exchange of goods that maintained its original appearance, factory labels, seals and original packaging can be made within 14 days after the initial delivery.
To exchange goods, the customer must return the goods to the seller in accordance with the return policy of the seller and place a new order on the website. In case of exchange goods, the customer pays for delivery service and customs duties and fees for new order.
Please note, initial shipping cost and customs duties are non-refundable
To request a return, follow the instructions.
1. Please fill the form:
2. After filling out the form, you will receive the instructions by e-mail for processing the return parcel.
3. After receiving the parcel and checking the goods, we will make a refund within 1-3 business day, provided that the goods comply with the return policy. Shipping cost and duties/taxes are not refundable.
4. Refunds are made only to the same bank card or PayPal account from which the order was paid. The amount of refund may vary depending on the currency exchange rate on the day of the purchase and refund.