WORLDWIDE SHIPPING

 

Before ordering, please carefully read the Shipping terms, Customs policy and Return policy for your region:

 

EUROPE
 
DHL Express: approximately 3-4 business days, 35 EUR
Free shipping over 900 EUR

International orders will be sent DDU (Delivery Duty Unpaid), which means that all relevant import taxes and duties are not included. You will need to pay additional local state duties at the time of delivery of your order.
Please check the customs duties and fees in your country for shipping from Russia before ordering.
Please note customs duties and fees are set by the shipping destination country. We are not related to these duties and cannot know the amount of duties and the calculation system, due they vary from country to country. These expenses are calculated according to the state regulations and should be covered by you upon delivery.
Please note if your parcel has left our warehouse and is in transit, the order technically cannot be canceled and returned to our warehouse due to reimport to Russia is not carried out.
USA
 
DHL Express: approximately 3-4 business days, 35 EUR
Free shipping over 900 EUR

Parcels to the USA are not subject to customs duties and taxes. Additional payments on delivery are not charged.
UK
 
DHL Express: approximately 3-4 business days, 35 EUR
Free shipping over 900 EUR

International orders will be sent DDU (Delivery Duty Unpaid), which means that all relevant import taxes and duties are not included. You will need to pay additional local state duties at the time of delivery of your order.
Please check the customs duties and fees in your country for shipping from Russia before ordering.
Please note customs duties and fees are set by the shipping destination country. We are not related to these duties and cannot know the amount of duties and the calculation system, due they vary from country to country. These expenses are calculated according to the state regulations and should be covered by you upon delivery.
Please note if your parcel has left our warehouse and is in transit, the order technically cannot be canceled and returned to our warehouse due to reimport to Russia is not carried out.
AUSTRALIA
 
DHL Express: approximately 3-4 business days, 35 EUR
Free shipping over 900 EUR

International orders will be sent DDU (Delivery Duty Unpaid), which means that all relevant import taxes and duties are not included. You will need to pay additional local state duties at the time of delivery of your order.
Please check the customs duties and fees in your country for shipping from Russia before ordering.
Please note customs duties and fees are set by the shipping destination country. We are not related to these duties and cannot know the amount of duties and the calculation system, due they vary from country to country. These expenses are calculated according to the state regulations and should be covered by you upon delivery.
Please note if your parcel has left our warehouse and is in transit, the order technically cannot be canceled and returned to our warehouse due to reimport to Russia is not carried out.
CHINA
 
DHL Express: approximately 3-4 business days, 35EUR

For the delivery to China, there are limit: 1 product per parcel. To order several products, please place different orders.​

International orders will be sent DDU (Delivery Duty Unpaid), which means that all relevant import taxes and duties are not included. You will need to pay additional local state duties at the time of delivery of your order.
Please check the customs duties and fees in your country for shipping from Russia before ordering.
Please note customs duties and fees are set by the shipping destination country. We are not related to these duties and cannot know the amount of duties and the calculation system, due they vary from country to country. These expenses are calculated according to the state regulations and should be covered by you upon delivery.
Please note if your parcel has left our warehouse and is in transit, the order technically cannot be canceled and returned to our warehouse due to reimport to Russia is not carried out.
BELARUS, KAZAKHSTAN, ARMENIA, KYRGYZSTAN
 
Pony Express: 7-10 рабочих дней (не считая дня отправления, выходных и праздничных дней), 35 EUR

Посылки не облагаются таможенными пошлинами и налогами. Дополнительные платежи при доставке не взимаются.
ALL OTHER COUNTRIES
 
DHL Express: approximately 3-4 business days, 35EUR

International orders will be sent DDU (Delivery Duty Unpaid), which means that all relevant import taxes and duties are not included. You will need to pay additional local state duties at the time of delivery of your order.
Please check the customs duties and fees in your country for shipping from Russia before ordering.
Please note customs duties and fees are set by the shipping destination country. We are not related to these duties and cannot know the amount of duties and the calculation system, due they vary from country to country. These expenses are calculated according to the state regulations and should be covered by you upon delivery.
Please note if your parcel has left our warehouse and is in transit, the order technically cannot be canceled and returned to our warehouse due to reimport to Russia is not carried out.

 

PLEASE NOTE 

  • Returns are technically possible only for the following countries: Kazakhstan, Armenia, Kyrgyzstan, Belarus.
  • Once an order ships and is in transit it is not possible to cancel the order.
  • If the Customer does not receive the parcel within 10 calendar days from the moment of arrival in the destination country, the parcel will be disposed of by the default carrier without a refund.
  • Free shipping over 900 EUR
  • All parcels are sent from the Russian Federation

 

ORDER PROCESSING TIME

If the product is in stock, the package will be sent to the customer within 1 business days.

For pre-orders: 1-2 business days from the moment the goods arrive at the warehouse.​

 

 

TRACKING NUMBER

After sending the parcel, we will send tracking number to your email address. 

If you have not received an order confirmation or tracking number from us, please check Spam folder or contact customer support at sales@thebazilika.com